The disciplinary power of the Board is set out in Section 16 of the Architects Act .

A consumer has the right to expect an architect to conduct themselves in a professional manner in relation to the professional services provided.

Should a person who uses the services of an architect believe that a practitioner’s conduct has fallen short of the conduct expected of them then a person may make a complaint to the Board in respect of the conduct of the architect.

As a guide to the conduct a consumer can expect from an architect, please refer to the Architects’ Model Statutory Code of Professional Standards and Conduct.

How to lodge a complaint

Prior to lodging a complaint, the Board encourages consumers to contact the Registrar on telephone 03 6234 8188 to have a ‘without prejudice’ discussion to see if the matter can be resolved.

To lodge a complaint it will be necessary to provide details of the complaint (supported by a statutory declaration), as well as evidence to support the complaint made.

The complaint should be sent to the Board at GPO Box 457, Hobart 7001.